Face Secrets Medical is committed to delivering your care in accordance with the Code of the Health and Disability Services Consumers’ Rights 1996.
More information on the HDC Code of Health and Disability Services Consumers’ Rights Regulation 1996 can be found here.
Face Secrets Medical is smoke-free in accordance with the Smoke-Free Environments Act.
Gathering of Personal Information
Any information and personal data gathered for the purpose of your visit to the Face Secrets Medical are to assist in your treatment, for quality assurance activities and to fulfill legislative requirements. Your rights provided in the Health Information Privacy Code 1994 and the Privacy Act 1993 will be respected, including your right to access and, if necessary, correct any information held about you.
More information on the Health Information Privacy Code 1994 can be found here.
The Office of the Privacy Commissioner www.privacy.org.nz provides further details of the New Zealand Privacy Act and how it protects personal information in New Zealand.
Your personal right to privacy is paramount and we want to ensure that your experience with the Face Secrets Medical is safe and enjoyable. We do request certain personal information from you for the following:
- Name and address for product delivery.
- Other contact information like email address and phone number.
- Date of birth.
Your decision to provide us with personal information such as name, address, email address, phone number and date of birth enables us to process transactions efficiently and provide a higher level of customer service.
Your personal and order information that is retained by us is held on a secure password protected database, with access only available to selected authorized people. We are committed to respecting and protecting your privacy and will not sell or share your information with outside companies or third parties. The only time we will share your information with outside companies or third parties is with courier companies for the purposes of delivery or in the instance of debt collection.
Secure web pages are identified by “https” in the URL address. We do not store any credit card information. This information is only ever used for the purpose of making a transaction.
A cookie is a small file that resides on your computer and is recognized by our server when you visit our site. A cookie does not provide us with any personally identifiable information. It does provide details of your IP address, the computer platform that you use. the browser that you use and what domain you are accessing our sites from. With this information we can do the following:
- Track traffic patterns to our site.
- Ensure that the most relevant content is being shown.
- Allow you to enter certain site member services without having to log in each time you visit.
Your Right to Access Your Information
The New Zealand Privacy Act of 1993 gives you the right to access and correct your information. To find out more about how to do this, please contact us as per below.
A: 131 Lincoln Road, Henderson, Auckland
T: +64 21 666 732